Maertin Heating, Inc. - Heating, Cooling & Air Conditioning

Location

Office

19150 S. Wolf Rd. - Mokena, IL 60448
708-479-9350 / 815-485-6265 / 815-469-0803

Emergency Service: 708-479-9350

We are proud to offer service to the following communities:

Mokena
New Lenox
Frankfort
Manhattan

Homer Glen
Lockport
Orland Park
Tinley Park

History
We’re Maertin Heating and Cooling – family owned and operated – and located at 19150 S. Wolf Road in Mokena. We’ve been at this location since 1992. Our main business is servicing/repairing furnaces, air conditioners and commercial refrigeration equipment. Our business has been totally built on word of mouth. We have this excellent reputation by offering our customers same-day (24 hour) service and repairing the problem correctly on the first visit Then we stand behind our work with a 30-day labor warranty and a 1-year parts warranty. If we make a mistake, we pay for it, not you! We always follow up with you to make sure we’ve got your problem solved, and we invite you to critique your visit with us through our Customer Satisfaction Surveys. If you need help at your business, we’re the company to call! We understand that you run a business and it’s not easy to make a profit. That’s impossible to do if you have customers walking out because it’s too warm inside or their beverage is not cold enough. That’s why we schedule our business customers first. We give you top priority over our other service calls because you’re losing money, not just comfort. Our customers also like our up-front pricing. We tell you the cost of the repair before we do the work, so YOU can make the decision how to spend your money, not the service technician.


Our Qualifications

	NATE North American Technician Excellence (NATE) is an independent, third-party organization that develops and promotes excellence in the installation and service of heating, ventilation, air conditioning, and refrigeration equipment by recognizing high-quality industry technicians through voluntary testing and certification. Our technicians have passed the rigorous testing necessary to qualify as NATE Certified Technicians.

	NCI National Comfort Institute is one of the country’s top training and certification organizations. NCI started in 1992 as National Balancing Institute, a training organization aimed at helping heating and air conditioning contractors provide even comfort throughout homes and businesses using a technique called Air Balancing. This technique, previously only available for large commercial and industrial facilities was refined to work in smaller buildings and homes. As NCI evolved, the organization widened its scope to include a total system approach to design, installation and service of heating and air conditioning systems. We call this approach, “Performance-Based Contracting.” These contractors are different from the average service company because they do more than simply fix or replace equipment. They also focus on maximizing the comfort, safety and energy efficiency of the systems they sell and service.


Meet Our Team
	Owner Jeff Maertin Born and raised in Frankfort, Illinois, Jeff has been in the heating and cooling business since 1988. Jeff loves the challenges of repairing mechanical equipment and designing quality indoor air systems for his customers. His business philosophy is to treat each of his customers as his neighbor. Since he lives and works in the community, it is important to Mr. Maertin that he can feel comfortable knowing that his staff treats his customers with respect, dignity and friendliness.

	Technician/Sales Consultant Scott Maertin Scott joined Maertin Heating in 1996, starting in the Installation Department. Scott has since sought every opportunity to learn more about HVAC and commercial refrigeration equipment, and the company can proudly say they have a technician in Scott that can repair anything. Scott and his young family live in the Lincoln-Way Area and we consider him an expert in design and installation of home comfort systems.

	Customer Support Specialist Mary Maertin Mary is the wife of Jeff Maertin (Owner) and has been with the company since its inception in 1992. Mary heads the customer support team; she is responsible for all follow up with our customers, along with account management, marketing and community outreach.

	Customer Service/Dispatch Sandy O’Reilly A Lincoln-Way area resident, Sandy is charged with making sure our technicians service your equipment when it’s convenient for you. Sandy manages our maintenance agreements, and scheduling. Hers is the friendly voice you hear when you call our office.

	Service Technician Brad Birkigt The newest addition to the Maertin Heating family, Brad has been with our company for one year. He brings with him over 10 years’ experience in the HVAC industry, having installed, maintained and repaired several manufacturers’ brands.